YouTrack

In the new YouTrack version 2024.1, we’ve improved the experience of support teams working with YouTrack Helpdesk based on the most popular feature requests from our customers.

The power of generative AI is now freely available to teams using YouTrack! AI Assistant, powered by JetBrains AI, is available in YouTrack 2023.3.

The YouTrack 2023.2 release brings powerful updates to article collaboration in the Knowledge Base, improves the experience of both support teams and customers within helpdesk projects, adds Turkish language support, and supercharges YouTrack’s performance for everyone working with tasks.

YouTrack 2023.1 introduces YouTrack Helpdesk, which enables you to streamline your customer support services for both external and internal clients.

Update from December 29, 2021, 16:00 (GMT +0).  The latest YouTrack and Hub versions (2021.4.36872 and 2021.1.14127 respectively) released on December 21st include log4j 2.17. To the best of our knowledge, these YouTrack and Hub versions are not affected by any known log4j-related vulnerabilities di…

YouTrack 2020.6 comes with an alternative Lite interface that provides a table view for your issues, a handy WYSIWYG text editor, and the ability to access recently viewed issues and articles. If you work simultaneously with multiple issues, or you find the Classic interface is a bit overloaded, or …

We are here to tell you that YouTrack 2020.4 comes with a welcome pack, which is full of onboarding features to help get started with YouTrack easier than ever. Following their smooth and simple migration to YouTrack with the new imports interface, newcomers will be able both to review a preconfigur…

You can read this post in English, French, Russian, German, Korean, Chinese, Japanese, Brazilian Portuguese, and Spanish. We are excited to announce that starting from YouTrack 2020.3, software development teams will be able to view pull requests alongside commits right in the issues activity strea…

You can read this post in English, French, Russian, Korean, Chinese, Japanese, Brazilian Portuguese, and Spanish. We are excited to announce the release of YouTrack 2020.2 which comes with a built-in Knowledge Base! Now you can build a public knowledge base and keep internal documentation rig…

Read this post in other languages:     We are happy to release YouTrack 2020.1! And now, there is a way to express this happiness, and many other emotions, with emoji reactions. 😀 What’s more, you won’t miss any reactions thanks to reaction notifications we’ve introduced. In other en…

Please welcome YouTrack 2019.3! The latest version comes with a host of new features and improvements for all aspects of your YouTrack experience. (more…)…

We continue to make YouTrack better. In this blog post, I’ll tell you more about the features included in YouTrack 2019.2. (more…)…